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Dear Extended Rialto Animal Hospital Family,
As you are all aware, the spread of COVID-19 is causing massive disruptions locally and across our nation. We want you inform you that we remain OPEN with slightly adjusted business hours (M-F: 7 AM to 6 PM; Sat: 8 AM - 5 PM) to help provide healthcare to your beloved pets. In order to keep our valued clients and caring team healthy, and do our part in social distancing to prevent the spread of COVID-19, we have adjusted our protocols for the hospital.
For now, only pets are allowed into the hospital. Clients will have the opportunity to talk to our doctor once the examination has been completed. Our doctor will call you on your cell phone to discuss their findings and recommendations. PLEASE CLICK HERE FOR SPECIFIC INFORMATION ON OUR COVID-19 CONCIERGE PROTOCOL.
Since this is an ever changing situation, we will adjust as needed in accordance with the CDC, state, and local guidelines. We will keep you updated with any changes via email and on our Facebook and Instagram accounts.
Please note that there are no current indications that COVID-19 affects pets.
We already have rigorous cleaning protocols in place for the hospital, and we have increased the frequency of these cleanings as well. All team members wash their hands following CDC recommendations with soap and water before and after each exam. Anyone feeling ill for any reason is urged to stay home. The additional measures taken are for the safety of our clientele and our team so that we can continue to serve the needs of our patients and our community that we love. Thank you for your understanding.
Stay safe everyone!